The short answer
Chimneys, fireplaces and vents should be inspected once a year under the NFPA 211 standard, and sooner if you notice smells, poor draft, debris or water in the firebox. EverFlame checks the full system inside and on the roof, uses a camera when the situation calls for it, and leaves you with a written report and photos.
A chimney can look fine from the living room and still have cracked flue tiles, a missing cap, or creosote packed into the smoke chamber. An inspection is how you find out what is actually happening inside it. EverFlame Chimney Care inspects wood-burning fireplaces, gas fireplaces, and oil and gas appliance flues in homes across New York City and nearby cities. Our certified technicians check the system from the firebox to the crown, explain what they find in plain terms, and give you a written report so you can decide what, if anything, needs to happen next.
Signs you need it
A yearly inspection is the baseline, but some problems shouldn't wait for the annual visit. Schedule an inspection sooner if you notice any of these:
- A smoky or tar-like creosote smell, especially on humid days or when the air conditioning is running
- Poor draft: smoke rolling into the room, fires that are hard to start, or fires that smolder instead of burning cleanly
- Debris, flakes of tile or brick, or crumbled mortar collecting in the firebox
- White, chalky staining on the brick inside or outside, a sign that water is moving through the masonry
- Scratching, chirping or nesting sounds in the flue
- Water, rust or dampness in the firebox or around the damper after rain
- You've bought a home, added or replaced an appliance, or switched fuels
What's included in a chimney inspection
A standard inspection covers every part of the system we can reach without opening walls or removing masonry. Here is what we check:
- Firebox: brick, mortar joints and firebrick panels for cracks, gaps and heat damage
- Damper: operation, seal and rust
- Smoke chamber and smoke shelf: buildup, debris and the condition of the interior surface
- Flue liner: cracks, missing mortar, flaking, gaps between tiles and creosote level
- Chimney exterior: brick, mortar joints, and signs of leaning or separation from the house
- Crown, cap and spark screen: cracks, missing pieces and animal entry points
- Flashing where the chimney meets the roof
- Visible clearances to nearby combustible materials
- Connections and venting for gas or oil appliances
- A written report with photos and plain-language notes on anything that needs attention
The standard we follow: NFPA 211 and the three inspection levels
We follow NFPA 211, the national standard for chimneys, fireplaces and vents. It calls for these systems to be inspected once a year, whether you light the fireplace every weekend or only a few times a winter. Chimney professionals use three inspection levels, and the right one depends on your situation.
In New York City, converting a boiler from oil to gas is a common reason for a Level 2 inspection. The chimney has to be evaluated as part of that work, and a new liner is often needed because gas exhaust produces acidic condensate that can corrode a masonry flue. If you're planning a conversion, have the chimney looked at before the boiler work is scheduled.
- Level 1: for a system that hasn't changed and is used the same way it has been. This is the typical annual visit.
- Level 2: when the system changes, such as a new appliance or a switch of fuel, or when the home is being sold. We run a camera through the flue on these visits.
- Level 3: when a suspected hidden hazard can only be reached by opening part of the chimney or the building, such as a section of wall or the crown.
How our crew works in your home and on the roof
Before we touch the fireplace, we lay drop cloths from the entry to the hearth and cover the fireplace opening. A HEPA vacuum runs during the visit to capture soot and fine dust instead of letting it drift into the room. If the flue has to be cleared to see the liner properly, we use rotary brushes sized to the flue. For Level 2 inspections, or whenever a light can't show the full length of the flue, we run a camera up the liner and record what it shows.
On the roof, the technician checks the crown, cap, flashing and exterior brick, and looks down the flue from the top. We need safe access, so tell us about roof hatches, locked roof doors, steep pitches or anything else that could make access tricky. If part of the chimney can't be reached safely, we'll tell you exactly what we could and couldn't inspect.
What affects the price
We quote once we know a little about your chimney. The main factors are:
We'll explain which inspection level fits your situation and what it covers before any work starts.
- Chimney height and how easy the roof is to reach
- Fuel type: wood, gas or oil
- Number of flues, plus their size and condition
- How much creosote or soot has built up
- Whether a camera inspection is needed
- Whether the inspection turns up repairs you decide to have done
How a visit works
Most visits follow the same steps:
If you own a building with a boiler, keep in mind that New York City's heat season runs from October 1 through May 31, when apartments must be kept at the city's minimum temperatures. Scheduling the inspection before October leaves time for repairs before the heat has to be on.
- You contact us and describe the fireplace or appliance, the fuel type and any symptoms.
- We set a time and confirm roof access and parking.
- Avoid using the fireplace for at least a day before the visit so the firebox is cool.
- The technician sets up drop cloths and the HEPA vacuum, then inspects inside and on the roof.
- We walk you through the findings and photos before we leave.
- You receive a written report. Any repair is quoted separately, and you decide whether and when to go ahead.
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